Organisational change shows up in the floor plan.
The latest report links a higher New Work Score with less rented space per employee.
Read the insightTopic · New Work Score
What the New Work Score brings into view.
New ways of working emerge through the relationship between space, organisation and everyday practice. The New Work Score brings different aspects together in one indicator.
What the score brings together.
Introduced in 2025 and developed further for 2026/27, the New Work Score considers space use, desk sharing, activity-based working, the availability and actual use of remote working, and technology use. It also reflects how employees and leaders engage with new ways of working.
The average score in the 2026/27 survey is 45%, with participating organisations ranging from 5% to 90%. The indicator needs to be read in the context of each survey. It offers a starting point for examining an organisation’s own working practices.
Consider working practices and space together.
The report compares, among other groups, the 15 organisations with the highest New Work Scores and the 15 with the lowest. Rented floor area per employee is 13.2 square metres in the higher-scoring group and 36.6 in the lower-scoring group.
This association does not establish a causal relationship. It invites organisations to consider space, flexible working and culture together. Reducing floor area alone does not change the way an organisation works.
A starting point for practical questions.
Which activities benefit from shared space? How well do the available settings support people’s work? And how are new ways of working experienced day to day? The articles below connect the indicator with these practical questions.
